Privacy Policy for Out on the Thames

Effective Date: [01/01/2025]
Last Updated: [01/12/2025]

Out on the Thames (“we”, “us”, “our”) operates www.outonthethames.co.uk (the “Site”).
We are committed to protecting your privacy and complying with applicable data protection laws, including the UK GDPR.

This Privacy Policy explains how we collect, use, share, store and protect your personal data when you visit our Site or interact with our services.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal data that you voluntarily provide when:

  • Requesting a quote or booking a service (name, email, phone number, event details) Out On The Thames

  • Contacting us via the Contact form or email Out On The Thames

  • Subscribing to newsletters or updates (if offered)

  • Communicating with us through messages or phone

  • Filling out any online form

Typical personal data we collect may include:

  • Name

  • Email address

  • Telephone number

  • Event preferences or party details

1.2 Automatically Collected Information

When you visit the Site, we (and third-party service providers) may collect:

  • Device and browser details

  • IP address

  • Date/time of access

  • Pages visited and duration

  • Cookies and tracking data

These help us improve the Site and our services.

2. How We Use Your Information

We use your personal data for the following purposes:

Providing Services

  • Responding to enquiries, quotes and bookings

  • Communicating about your event and preferences

Operational Purposes

  • Managing business operations and customer records

  • Improving our website and services

Marketing (where consented)

  • Sending event updates, offers and promotional information

  • You can opt-out at any time

Legal & Safety Obligations

  • Complying with law, regulations, or contractual requirements

3. Legal Bases for Processing

Where required by applicable law (e.g., UK GDPR), we process your personal data based on:

  • Contract performance: To fulfill services you request

  • Legitimate interests: To operate and improve our website and services

  • Consent: If you agree to marketing communications

4. Cookies & Tracking Technologies

The Site may use cookies and similar tools to:

  • Understand how visitors use the Site

  • Improve user experience

  • Enable certain functionality

Cookies may be:

  • Session or persistent

  • Strictly necessary

  • Analytical (e.g., Google Analytics)

You can manage cookie preferences in your browser settings.

5. Sharing Your Information

We may share your data with:

  • Service providers who support our website or business operations

  • Partners involved in service delivery (e.g., booking or event platform providers)

  • Legal or regulatory authorities when required by law

  • Marketing partners only with your consent

We do not sell personal data to third parties for independent use.

6. Data Retention

We retain personal information only as long as necessary to fulfil the purpose it was collected for (e.g., bookings, communications), or to comply with legal obligations. When no longer needed, data will be securely deleted or anonymised.

7. Security of Your Information

We take reasonable technical and organisational measures to safeguard your personal data from loss, misuse, unauthorized access or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on applicable law, you may have rights including:

  • Right to access your personal data

  • Right to correction

  • Right to deletion (“right to be forgotten”)

  • Right to restrict processing

  • Right to object to direct marketing

  • Right to data portability

  • Right to withdraw consent at any time

To exercise your rights, contact us using the details below.

9. Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Contact Information

If you have questions, concerns, or wish to exercise your data rights:

Email: info@outonthethames.co.uk
Phone: 07403 359912

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will be revised accordingly. Significant changes will be communicated where required by law.

This website is hosted by 3LOCAL LTD, a company registered in England and Wales (Company Number 16598862). Write to us at: Lynch Lane Offices, 79 Lynch Ln, Weymouth, DT4 9DN, United Kingdom.
3local Ltd is not responsible for the accuracy or legality of any content displayed on this site. Report abuse or inappropriate content.

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